Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device to help our website function properly and improve your experience.

2. How We Use Cookies

We use cookies to:

  • Keep you signed in.
  • Remember your preferences.
  • Ensure security.
  • Understand how you use our services.

3. Types of Cookies We Use

Essential Cookies (Always Active)

Required for the website and app to function:

  • Authentication tokens.
  • Session management.
  • Security features.
  • Load balancing.

Functional Cookies (Optional)

Enhance your experience:

  • Language preferences.
  • Interface settings.
  • Remember-me functionality.

Analytics Cookies (Optional)

Help us improve our services:

  • Usage patterns and page views.
  • Performance metrics and error tracking.
  • Campaign attribution identifiers (for example a click or campaign ID stored in a first-party cookie so we can understand which marketing channels lead to sign-ups).

4. Third-Party Cookies

We only use third-party cookies for essential services (such as authentication and payment processing) and privacy-friendly analytics/attribution. We do not use advertising or behavioural profiling cookies.

5. Your Cookie Choices

You can control cookies through:

  • Browser settings – block or delete cookies.
  • Our cookie banner and preferences – you can choose between essential-only cookies or essential plus analytics/attribution cookies.
  • Opting out of non-essential cookies at any time.

Note: Blocking essential cookies may prevent you from using parts of the service.

6. Cookie Duration

Session cookies: Deleted when you close your browser.
Persistent cookies: Remain for a specified period (typically 30 days to 1 year).
We also store your choice (essential-only or essential + analytics/attribution) in a first-party consent cookie so that we do not show the banner on every visit.

7. Updates to This Policy

We may update this policy from time to time to reflect changes in our cookie usage or legal requirements. Check this page periodically for updates.

8. Contact Us

Questions about our cookie use? Contact: privacy@aizee.ai.

Last updated: 12 January 2026